Pages – FAQ

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Frequently Asked Questions

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Why quartz?

Over the last few years, quartz has become the favored option for kitchen counter tops for many reasons when compared to other natural stones, such as resistance to scratching, heat or cold damage, staining, chipping, cracking, as well as its non-porous nature making it food-safe and ideal for kitchens, bathrooms, etc.[/vc_column_text][vc_empty_space][vc_column_text]

Is Quartz Low Maintenance?

Quartz does not require staining, oiling or sealing like most natural stones. It is not as prone to being stained, not as effected by heat or cold, not as easy to scratch or chip. A simple wipe with soap and water to clean and have a safe surface for cooking, eating, and living.


How do you hide the seam so well?

A combination of pressing, resins dyed to match, polishing, and patience will achieve a quality edging.[/vc_column_text][vc_column_text]

How fast is the turnaround, really?

Our only hold-up is whether each brand has specific stones in stock, as well as the quality of the slabs they send us. If a slab is out of stock, or damaged upon receiving, we will not be able to adhere by our normal timelines. All other installs will be within 5-10 days of templating, unless an earlier timeline is available.[/vc_column_text][vc_column_text]

Can my quartz be repaired if damaged?

Certain damages can easily be filled with resin and polished, but some gouges etc can be difficult to get out. Some instances are covered by the warranty, and some can be repaired on site. Consult your Quick Quartz rep for more help.[/vc_column_text][vc_column_text]

What is the cost per sq ft?

Those who price exclusively per sq ft tend to not account for all factors, and that form of pricing can seem misleading. We prefer to perform in-home consultations to decide on a stone, brand, design elements, sinks, edging, everything. Each of these factors will effect overall outcome. That allows us to ensure we create a full and accurate estimate, pertinent to the specific needs of each custom project.[/vc_column_text][vc_column_text]

Once the new countertops are ordered, who do I deal with?

You will always have a Quick Quartz rep throughout your process to ensure there is no confusion, and all aspects/details are carried through to production and installation. Every detail is crucial for our clients to get their best experience, while knowing what to expect throughout and of course, in the end. From introductory consultation, to estimation, to templating and installation, you will always have your Quick Quartz rep on site for quality control and assurance.[/vc_column_text][vc_column_text]

What brand is the best brand?

Each stone will suit a different scenario better than another in a variety of areas. Regarding price, durability, density, resistance to damage, colour, tone, style/ minor variations, each stone company may have a unique aspect to offer the individual client, and their renovation’s needs. Contact us today to find out what your best fit is.[/vc_column_text][vc_empty_space][/vc_column_inner][vc_column_inner width=”1/2″][vc_column_text]

Is quartz safe for kitchens?

Quartz is largely non-porous, meaning the chance for bacteria or germs to infect the surface is drastically lessened. It is food safe, unlike unsealed granite or any marble which are both naturally porous.[/vc_column_text][vc_empty_space][vc_column_text]

Don’t most stones crack and break?

Natural stone is much more prone to breaking and hairline cracks, whereas quartz is man-made. We have much more control than ever before over the quality of the counter tops being installed due to the ability to manufacture reliable quartz slabs. More consistency in color, particulate, design and tone, as well as much more dense stone due to vacuumed vibration and heat-pressing procedures, resulting in near-perfect and difficult to break slabs.[/vc_column_text][vc_column_text]

What about warranty?

Each stone brand itself will carry a different warranty, from 25 year, 30 year, up to lifetime warranty, it is a good idea to understand what you’re purchasing and why you need it. Our warranty includes all aspects of installation. You let us know, and we will always ensure your satisfaction.[/vc_column_text][vc_column_text]

How do you fabricate and install so fast?

We have a thorough and efficient preparation process, from design and pricing, to templating, order, fabrication and polishing, through to delivery and installation. You will always have Quick Quartz to update you on processes, templating and installation times, as well as any potential delays. (If any)[/vc_column_text][vc_column_text]

Do you do plumbing/backsplash/cabinets as well?

We have found most companies who include these prices are keeping a margin and subcontracting for various specializations. This means your price for each aspect has gone up, despite the subcontractor’s very competitive pricing. Not only do you remove your ability to get multiple estimates, you are counting on their subcontractor to be reliable. We believe it is better to do one thing VERY well, and let the other professionals do the same. Referrals are available upon request, of course.[/vc_column_text][vc_column_text]

Insurance coverage?

All of our installers are WSIB certified, and we are fully insured. We are covered for our safety, as well as yours so that you are not liable if things do not go as planned.[/vc_column_text][vc_column_text]

Do you include sinks?

We do, we have access to a few quality brands, and always try to include our sinks at a fair price, while still considering quality, of course. We only offer 18 gauge+ stainless, and quality porcelain under mounts. If you already have a sink, no worries, we will secure and mount for free. Please consult your Quick Quartz rep for specific information on sinks available.[/vc_column_text][vc_empty_space][/vc_column_inner][/vc_row_inner][vc_row_inner][vc_column_inner][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row parallax=”content-moving-fade” parallax_image=”407″ css=”.vc_custom_1532256834958{padding-top: 25px !important;padding-bottom: 10px !important;}”][vc_column][vc_column_text]

Call Us to Schedule An Appointment

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289.939.1193 or Schedule An Appointment Online


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